|
Monthly IT "Block-Hour" Support Services: |
|
(Managed Administration, Emergency Response,
Monitoring and Resolution) |
|
|
|
SSB’s Monthly "Block-Hour" On-Site IT Support Services and
Remote Management Maintenance Services are delivered; on an as-needed basis with single point
of accountability.
Our IT Support Services are designed for companies requiring On-Site and/or
Remote continuous support - to either reduce costs, delegate duties,
increase preventive maintenance or simply allow existing staff to focus on
more important strategic initiatives |
|
|
|
Key Service Deliverables: |
 |
|
|
Administration |
|
Emergency Response |
|
Architectural Consultation |
|
|
|
Our Service Commitment: |
|
|
|
24x7x365 Availability |
|
(30) Minute Response |
|
(4) Hour On-Site Response |
|
|
|
Key Service Features: |
|
|
|
|
Dedicated Local "Specialist Only" |
"Our
most common agreements entail Network Support, Microsoft Exchange, SQL Server,
Oracle Database Support, Server Management Support and Help Desk/Desktop
Support." |
|
Primary & Secondary Support |
|
Single Blended Rates |
|
Customized Modular Packages |
|
|
|
Key
Benefits: |
|
|
|
Augment Existing Staff |
|
Delegate Duties |
|
Focus on Strategic Initiatives |
|
Decrease Downtime |
|
Access to Senior Engineers |
|
Preventative Maintenance |
|
Secondary Engineers |
|
|
|
Support Options & Capabilities: |
|
|
|
SSB’s
Monthly Managed Support Services are a modular blend of IT Maintenance and
Technology problem resolution services across the infrastructure - including Network
IT Support, Application IT Support, Database IT Support, Storage IT Support,
Network Security Support, Disaster Recovery Support, Business Continuity,
Compliance and Regulation Support on a consistent basis. |
|
|
|
|
Most Requested IT Services Support Packages: |
|
|
|
|
Network IT Support |
|
Microsoft Exchange Support |
|
Microsoft SQL Server Support |
|
Oracle Database Support |
|
Server Management Support |
|
Help Desk/Desktop Support |
|
|
|
All Support Options |
|
|
|
Network IT Support |
|
Application Support |
|
Middle-Tier Support |
|
Database Support |
|
Storage Custom Support |
|
Security Support |
|
Disaster Recovery Support |
|
Business Continuity Support |
|
Compliance & Regulation Support |
|
|
|
Print this Page